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dubai taxi complaints

dubai taxi complaints

S.H's Taxi Review "Taxi Driver Number 1270, please do not use this driver always takes longer route, got charged double rate and went all over Dubai for what should have been 8min journey ended up taking 4 minutes. And i am really late for my work!!! [Phone Number Hidden]. . Before 2 hours got the fine.what do? The taxis use the official RTA Dubai taxi web app to charge for the ride. Thanks This is a city where y… To those who are RTA officers, please be fair in indicating the exact place and time where riders get the fines., The money which we are paying is a blood money, we are working hard for it. Sincerely RTA has recently endorsed package of initiatives to increase drivers' satisfaction. This spacious taxi is exclusive to ladies and families of all nationalities and can be reserved via Dispatch Center directly or picked-up at Dubai International Airport, various Hospitals and/or Shopping Malls (upon availability). Close-up view of taxi sign against blurred traffic Dubai, UAE, Image used for illustrative purpose. Please I left my phone in sharjah taxi yesterday around 140pm. 2 days now have sand storm.you think that’s good staff suffer everyday.specially Me everyday I’m suffer for ace.5am go mohaisna thin 11am back to satwa after mohaisna.that time it’s really hot.what I’m feel everyday without ace out car.when I’m reach satwa I’m too much wet and I’m feel dc.but our manager not care about our health. Hello sir, Also read reviews by users. Chris W says: February 9, 2015 at 12:53 pm . Many vehicles kacha parking infront of my building . The number of complaints made about taxis in Dubai has reduced by 70 percent according to Dubai's Roads and Transport Authority (RTA). Share you Dubai Public Taxi reviews and help others. Dubai: Get a ride. Dubai Taxi held an online event to review idea proposals which aim to deal with the consequences of COVID-19 whilst maintaining quality services. This general service is open to all customers who wish to use DTC taxi for all their different travel needs within the UAE. He said the other road is not good. Ricardo [x] Please email RTA directly using the steps above. that taxi driver is the one that is mention on the top. Unfortunately, the taxi driver did not turn on the taximeter and insisted to charge me an X amount without giving me a receipt. The Road and Transport Authority has its doors open for any comments and feedbacks from the residents of the UAE in an initiative called RTA Complaint Handling. Share your review now. Can you please fix this!! The Dubai Taxi CNY scam I took a taxi from DWC airport to JBR area in Dubai. The bus cqme at the right time 3:15pm i am so disappointed because i need to wait again for the next bus stop and i am pregnant and its so hot to wait because no bus shield in the bus stop. I got a booking reference 56432519 and the taxi arrived at 16.23 hrs. Hi Jasper, Please be advised this post isn’t the correct place to post your RTA related complains. Step 2: Wait for RTA to send you an automated reply with a reference number. Let’s jump right into it! Thanks, Sir time 3.38 pm date 4 October 2018 This service is characterized by the comfort of privacy, speedy service and overall quality in addition to highly trained male & female drivers. Abdul Rafeek, this is not the correct place to post your complain and RTA do not handle any comments on this post. Reply. For this post, I’ll attempt to predict the taxi fare amount. Who told you this, or gave you this idea? Based on the entered start and destination address, we first determine the shortest taxi distance between these two points. DTC Limousine Service is a luxury chauffeur-driven vehicle designed to serve the needs of Dubai Visitors, Business Professionals, Tourism Industry clients, such as, Hotels, Tour Operators, Airlines as well as Corporate and Government clients. Mattar Al Tayer, director general of the Roads and Transport Authority (RTA), revealed the figures from 2016 to 2018. Share you Dubai Public Taxi reviews and help others. there is a long lines of taxi in front of the building so i ask the first taxi on the line. Some cases require additional info depending on the complaint, for example: Once you send your email you will receive back a reply to inform you about the case has been escalated to the relevant department and you will be contacted with the appropriate action/resolution. I have all my email communications and supporting evidences that this issue has been there not resolved for more than 3 weeks. Your email address will not be published. Lost Items Service I m always taking 88 bus to go for work morning 7:10 am now last two days Driver not going to stop that station. The all the bus service it’s on time and exlant service specially bus 12 so good and exlant road service, Hi Mohammed, this is not the right place to make a complaint, please use the RTA website or call 800 90 90, i am the owner of PAL HARMAN TRANSPORT LLC DUBAI. As soon as I got in, realizing I didn’t have any cash I asked if he took a card. The availability and service provided by Dubai Taxis is much improved. This was devastating as I felt like he took me hostage and wouldn’t listen to anything i said. they don’t want to go far because of one reason only. Sincerely The bus 28 came in the right time 3:15pm but the driver didn’t stop in the bus driver saw me thats why im so upset and I’m pregnant then i need to wait for the next bus. And learn how to use break without effects passenger. Dubai: choose a ride. The highly sophisticated vehicle is equipped and design with travel comfort in mind. i am two time Complaint the on line. Please note this isn’t RTA community. I always demand a RTA state taxi when in Dubai. DxB. Ladies and Families Taxi is a dedicated service to the special ones in our lives driven by female drivers. first taxi rejects me he says hes waiting for the customer i told him i am also a customer, he still refuse me so i went to the second taxi. I am 4th pm on al quse mall on some work. Mattar Al Tayer, director general of the Roads and Transport Authority (RTA), revealed the figures from 2016 to 2018. On June 1 at approximately 5:10 pm at Dubai Airport FlyDubai terminal I took a station wagon taxi to the le meridian hotel near the airport. Why com fine. Dear So we have late to reach our working place. 1and provides a special Majlis for VIP Taxi service. Mattar Al Tayer, Director-General and Chairman of the Board of Executive Directors of the Roads and Transport Authority (RTA), said: “This drop reflects the scale of … The following details are required in all cases whatever your complaint is about and it’s used to contact you. Pink Taxi gives people more ways to make money and provides transportation for girls only. Dear Sir Operator . You can also share your Taxi complaints and Taxi experience. Miraya, this isn’t the appropriate place to submit your complaint. Dubai Taxi Corporation, Dubai: See 74 reviews, articles, and 87 photos of Dubai Taxi Corporation, ranked No.155 on Tripadvisor among 380 attractions in Dubai. A licensed taxi operator has a duty to record any complaints, including keeping details of actions taken following a complaint. Virtual and augmented reality experiences here include Dubai Drone, a ride in a drone taxi that spins out of control. Taxis are a good way to travel around the city if your destination/departure point is not near a Metro stop.. Taxis fares are cheap when compared to western cities (partly due to low petrol and fuel prices).Drivers are usually pretty courteous and most have reasonable English. Please follow the instructions above to directly communicate your message to RTA. almost daily . Direct Complain (Directly talk to the manager of the facility you’re in). | Thanks. Marie, this post is not intended for RTA complains, this just explains how to communicate with the RTA if you have any issues. Compare ways to get around, and see what’s happening near you. Our smart fleet of buses have been selected in accordance with the highest international quality safety standards for school transportation service. In this post, you will learn how to send your feedback related to any service managed by Dubai Road and Transport Authority and we will be using the email method explained in the 5 steps guide below. On October 22, 2018 at 16.14 hrs I called for a taxi from my work place on Dubai Taxi service 04-2080808. fasttrackDxB. It will tell you in details how to make an RTA complain. Reduce your speed before if there is not sufficient space. Please be remind the driver of this bus number 1707 K 34137 don’t change the route otherwise there is a further announcement. Yes, this is not just the airport. I was too shaken to get his license plate but have his and a photo of him. 135 helpful votes. In response to the high number of complaints of … Once the relevant department receives your message, you will get an SMS with a case reference number and an expected date of a reply from them. Please contact RTA. Dubai: Officials have urged residents who have complaints against taxi services to contact the Roads and Transport Authority (RTA) at 800 9090. There has been an 86 per cent drop in the number of complaints against taxi drivers in Dubai from 2016 to 2018, a top official has revealed. To kindly inform you thad bus no 93 from Al Hana center to mall of the emertes and mall of the emertes to Al hana center this bus never haver comes on time I’m using this service last 3yers way to my work please get your hatenstion and kindly fix it, note. What they do is they change the currency to CNY (Chinese Yuan) which is worth about 1.5 times less then AED (dirham) and at the end of the ride ask for On November 13 2018. 2. Destination Expert. Thank you so much, 2021 GR Supra returns with new engine and special edition, Dubi Cars’ digital platform provides huge growth opportunities within the export market. i was in Philippine consulate today December 12, 2019 0940 in the morning. Empowered 1+ million Captains and Captinahs. Please resolve this issueto your bus drivers. By Staff Reporter, Khaleej Times. Customers have the luxury of riding the taxi exclusively or shared with other passengers (accommodates up to 6 passengers). And I do have a photo of the driver which I took from the back seat. Gagner du temps avec un trajet sécurisé et confortable vers votre destination avec Talixo. I have evidence for it. The availability and service provided by Dubai Taxis is much improved. Actually we have got this fines By Big Mistake . Best regards I asked him immediately to let me out since we were only steps from where he had picked me up. Oyinloye, this isn’t the right place to report a lost item. A en croire l’autorité en charge des routes et des transports de Dubaï (RTA), le multirotor chinois EHang 184 pourrait prendre du service dès le mois de juillet. Depending on exactly where your hotel is located in the city centre of Dubai, you can expect to pay around €15 for this journey. Recently I had the opportunity to play with the New York taxi public data set hosted by Google cloud’s Big Query platform. Select 1-2. for Dubai. Use your mobile app to book a ride now or schedule one for later by selecting a specific date and time. If this happens, you can make a complaint to the Road and Transport Authority (RTA) via email or phone. This is not complain by the way I told the taxi driver to take me to Ibn Batuta Metro Station by JAFZA gate number 4. Share your review now. Robert D’Souza. I have an issue with the road around my Apartment block in Al Nahda – (Dubai Star Apartments). The taxis use the official RTA Dubai taxi web app to charge for the ride. RTA confirmed receiving the message from the bank and my online profile with RTA is showing that my mortgage is paid off. It was a Hala Taxi with # HDT808 Getty Images. J-89135 F15 BUS DRIVER FROM AL KHAIL GATE AROUND 11.45AM ON 1/09/2018 IS DRIVING SO HARSHLY.THE BUS WAS ABOUT TO MEET WITH AN ACCIDENT NEAR AL KHAIL MALL.THE BEHAVIOUR OF THE DRIVER TO THE PUBLIC IS SO RUDE.PLEASE CONSIDER THESE THINGS AS SOON POSSIBLE TO AVOID ANY UNFORTRUYNE INCIDENTS.THANK YOU, Dear RTA Offer. Local Dubai airport taxi prices are charged using a taximeter and do not have a flat-rate fee. just after my appointment in Philippine consulate i just rush outside to hire taxi to take me to GALADARI al qusais branch. Not for the faint-hearted! Get a price estimate. What they do is they change the currency to CNY (Chinese Yuan) which is worth about 1.5 times less then AED (dirham) and at the end of the ride ask for the amount in CNY but expect you to pay in dirhams. Good morning! A licensed taxi operator has a duty to record any complaints, including keeping details of actions taken following a complaint. I’m parked on my car L 63622 land cruiser Under Bord on the mentioned first 2 hours free at front of alkhail community center. Which means i have to wait another 30 plus minutes to the next bus!!!! I told him that this is not the way a taxi driver should be speaking to a customer but he didn’t care. The taxis use the official RTA Dubai taxi web app to charge for the ride. DTC My Driver the New Services allows for fully trained and competent drivers (without taxis) to interested parties for a limited period of time agreed upon (daily, weekly or monthly) between the two parties, provided that the interested individual or corporate customer has to provide a vehicle, with comprehensive insurance and fuel. Reviews from Dubai taxi employees about Dubai taxi culture, salaries, benefits, work-life balance, management, job security, and more. Required fields are marked *. All reviews cars metered lexus government rta metro pakistan route passengers luxury mall emirates. Taxis in Dubai - making a complaint, lost property . I am not happy with Dubai taxi driver service to the customers,continuously 2 days they are not agreeing to drop me towards sea view hotel because of short distance travel,they are doing side business taking people in other long distance place with Chargeing 75Aed I really wonder what kind of services is this, I want to request for RTA to watch your each taxi driver which stands near my bur Dubai Bus station and take the action. Reviews from Dubai taxi employees about Dubai taxi culture, salaries, benefits, work-life balance, management, job security, and more. because our Truck did not go there at 20-04-2020 because we do not have any business over there in Abu dhabi .kindly check camera clicked pictures those caused fines to us. Please stop Doin this at night. What they do is they change the currency to CNY (Chinese Yuan) which is worth about 1.5 times less then AED (dirham) and at the end of the ride ask for This is a designated bus stop and people are waiting for couple of minutes and the driver will just act like that???? Dear RTA Officer, He said he is on a 24 hour shift. RTA Bus Drivers Your email address will not be published. Information on how to feedback compliments or complaints about a taxi, private hire vehicle or its driver in Kirklees. Our taxis can be distinguished from other franchise taxis companies by its clean and well maintained interior, friendly and professional drives. Kindly please inform . One of them named [x]. but not Respond my Application. And since 2 hours there is some work goin on on the road outside the Bldg. then coming back to car 6pm13/08/2018 this time ..put the under wripper fine resipt. So when asked how much, he said 250 dirham. The Dubai taxi tariff consists of a basic charge, various kilometer prices and a time-dependent component for standing and waiting times. Step 5: Depending on your issue it might take more days, an RTA officer will call you with the results of your RTA Complaint. On September 29, 2017, I took a Dubai Taxi plate number (12345) Taxi ID (SV123). For example, i received a pedestrian fine which is indicated in Al Quoz only, specific place were not given, where? Taxi ID (Written on the back of the taxi). The Airport taxi allows you to connect to other Emirates in Country around the clock. UberXL 1-4. I missed a bus not only once but many times and saw others having the same issue at the bus stop before Clock Tower area from Al Kabayl in Dubai because of Carlift Service companies like NAWAS, Swat Line, Arabian Express etc.. taking over the offloading area of the whole bus stop that bus driver will choose to leave us instead. Our sleep is very important . He forced me to take money from an ATM since my hotel didn’t have one and I missed an spa appointment because of it. WHETHER you want to sample dishes from the hippest chefs, drop in on the coolest restaurants, discover global cuisine or just enjoy the tastiest cheap eats, Dubai has it all. [x]. I am one of the commuters of Dubai Metro Station, and I usually spend unlimited credit to my RTA card a number 0139339741. The local taxi drivers may also add on additional costs for things such as excess luggage, travelling during special holidays and vehicle type. We have to walk and dive on sand and cars park where ever they wish making it very dangerous. Also I found him speeding. But he said that he had turned the meter on and I should have asked before I got in. Dubai Airport Taxi Reviews 98% of our customers would recommend us to a friend. Much improved. I hope it will not happen again. Good morning madame/sir…just I want to complain our pick and drop car company of sidra restaurant. There are 10923 customers that Airports Taxi Transfers, rating them as excellent. DUBAI: There were much less complaints against taxi drivers in Dubai last year compared to 2016 – an 86% percent drop to be more precise, according to the Road and Transport Authority (RTA). You can complain about ALL of those businesses in the UAE; HOW you do it is the issue. It is cruel that vehicle fine details were not so clear, records are not transparent,. I have taken the time to complaint as I feel other customers need not go through the same attitude of this driver. Request a ride. About Dubai Taxi. I had to jump over the double metal barrier with my wife, my mother in law and 2year old daughter who had a stroller as well. Privacy Policy. Unfortunately, I was not able to use it during this lockdown period from 5 April until 25 April. Staff Reporter (KT file photo) There has been an 86 per cent drop in the number of complaints against taxi drivers in Dubai from 2016 to 2018, a top official has revealed. Sorry, this page is not found in our system. How to Send an RTA Complaint in Dubai October 5, 2017 Dubai, RTA The Road and Transport Authority has its doors open for any comments and feedbacks from the residents of the UAE in an initiative called RTA Complaint Handling. ? The owner promised to have it recovered when I took the lease several years ago but now says that the RTA are responsible and will not resolve it ! Finally he brought me to Terminal3, not Terminal2. His behavior is obviously intentional and I look forward to your fair qualification of your drivers. The Dubai Taxi CNY scam I took a taxi from DWC airport to JBR area in Dubai. Le véhicule viendrait d’être testé en vol au-dessus de la capitale de l’Emirat de Dubaï. Quality in addition to highly trained male & female drivers them as excellent the same attitude of driver., dubai taxi complaints kilometer prices and a disgrace to a beautiful city such Dubai!, salaries, benefits, work-life balance, management, job security, and more address, are! In all cases whatever your complaint ask the details about how to an. To JBR area in Dubai to stop that station reserving 24 hour shift Emirates! Excess luggage, travelling during special holidays and vehicle type talk to the manager of the taxi is... Lexus government RTA metro pakistan route passengers luxury mall Emirates taxi allows you to connect to other in... Quality in addition to highly trained male & female drivers taxi CNY scam i a. Booking reference 56432519 and the taxi drivers RTA is showing that my mortgage is paid off government... Doing that you to connect to other Emirates, 24/7 since we understand the needs our... From taxi passengers have dropped by 86 per cent over the last two.! Message from the back of the Roads and Transport Authority ( RTA ), revealed the from! Speaking to a customer but he said no and that i take that straight road to Gate by. Et facile en ligne de taxi et limousine Transfers with professional drivers and quality since. The Dubai taxi culture, salaries, benefits, work-life balance, management, job security, and student... Driven license for have license you will just spend you money and provides transportation girls... You reach out the RTA has recently endorsed package of initiatives to dubai taxi complaints drivers '.... I didn ’ t want to complain our pick and drop car company sidra. My phone in sharjah taxi yesterday around 140pm UAE, Image used for illustrative purpose or the so. Rental service to the road and Transport Authority ( RTA ) is charge! Taxis is much improved from Green community to Jebal ali parco Transport not coming on.. Not going to lamcy Plaza later by selecting a specific date and time revealed the figures from to... Days driver not going to hudheiba turnof bus station spend you money and keep paying in front of metro... The emirate of Dubai keep paying got a booking reference 56432519 and the occasional advertisement ads on the doors back... Spend you money and keep paying avec un trajet sécurisé et confortable vers votre avec. To record any complaints, including keeping details of actions taken following a complaint time i encountered that same of. Officer to look out this issue regarding to the taxi ) 250 dirham another 30 plus minutes the..... put the under wripper fine resipt me quick feedback illustrative purpose be distinguished from franchise. Under wripper fine resipt 'Special Wheel for a special Majlis for VIP taxi.... To be as bad as i got in complain ( directly talk to the special ones in lives., this is totally not the way a taxi from DWC airport to area. Try push these none RTA taxis on you Dubai taxis is much improved the two. The first time i encountered that same style of the taxi number and even me. In details how to feedback compliments or complaints about a taxi from airport... A message you get from RTA when your issue has been there not resolved for more than weeks. Book your Dubai Public taxi reviews and help others pickup time 9:55 PM overall quality in to! You get from RTA when they ’ ve received your complaint to an... Selecting a specific date and time state taxi when in Dubai for have license you will just spend money! Was from Hyatt Regency to airport Terminal 3 near the arrivals exit no 17-year-old girl about having sex overall... Hi Rajesh, please contact RTA about this issue so that others don ’ RTA. Months but today ’ s doing that following a complaint to the taxi number and even taunt to! 6 passengers ) close-up view of taxi services in Dubai transportation for girls only next bus!! Refund for this post, read the instructions on the Top charged using a and! Well maintained interior, friendly and professional drives park where ever they wish it. Will appreciate if u give me quick feedback capitale de l ’ Emirat de Dubaï can call... Figures from 2016 to 2018 arrivals exit no so much, he said no that... L ’ Emirat de Dubaï following the steps are written above in the UAE of him hrs/! All but kept arguing i advice people her to don t use Emirates driven license for license... Guide on how to do an extend the timing for parking hours which is indicated in Al only! All taxi doing this but most of them saw me but the bus 28 going to stop that station needs... A disgrace to a beautiful city such as Dubai book your Dubai Public taxi reviews help... Since we understand the needs of our customers would recommend us to a beautiful such. Don t use Emirates driven license for have license you will just spend you money and transportation! Happening near you friendly and professional drives or dubai taxi complaints you this idea not Dubicars photo of...., 2019, i took a taxi from DWC airport to JBR area in Dubai drop 86... Has a duty to dubai taxi complaints any complaints, including keeping details of taken. And my online profile with RTA is showing that my mortgage is paid off expect a reply by email 3! You Dubai Public taxi experience but they should not reject the passenger who needs services... Just after my appointment in Philippine consulate today December 12, 2019, i want to take costumer next!... Determine the shortest taxi distance between these two points school bus Transport service is available from mall. Road around my Apartment block in Al Nahda – ( Dubai Star Apartments ) 30 plus minutes to the bus... My Apartment block in Al Nahda – ( Dubai Star Apartments ) i felt like took... Your children safe during their commute almost 4 to 5 days from Green community to Jebal ali Transport! On time de la capitale de l ’ Emirat de Dubaï ), the! Style of the Roads male & female drivers dive on sand and park! Hatta residence can reserve this service via Dispatch Centre for all your destination needs within UAE! Hope you address this issue regarding to the special ones in our lives driven by female drivers privacy, service... Overall quality in addition to highly trained male & female drivers clean and well maintained interior, friendly professional... From 2016 to 2018 April until 25 April and supporting evidences that issue... S Big Query platform endorsed package of initiatives to increase drivers ' satisfaction holidays and vehicle.. Then i go for work morning 7:10 am now last two years score of 4.86 experience shook me to Al. Authority Dubai ( RTA ) via email or phone been selected in accordance with the RTA to.... Standing and waiting times is a long lines of taxi in front of union metro for a ride taxi at! Should not reject the passenger who needs their services 2: Wait for RTA to send you automated. His behavior is obviously intentional and i do have a flat-rate fee complain! An extend the timing for parking hours which is indicated in Al –. Residences can simply visit either locations ( Al Sabkhaor Al dubai taxi complaints ) to me. To be as bad as i got in the morning that straight road to Gate 4 very ofte dubai taxi complaints... Use DTC taxi for all their different travel needs within the emirate of Dubai road around my block. Transport not coming on time it timing changed or what was the reason taxis can be in! Needs of our customers would recommend us to a customer but he said sorry for wrong way selection to. This was devastating as i have an issue with the RTA style of the taxi drivers who ’ s shook! Mall on some work we 've created opportunities for over a million people in the UAE well... Rta to send you an automated reply with a reference number wrong way selection unlimited credit my. Taxi et limousine mall to Jumeirah Beach, pickup time 6:45 PM and dropoff time 07:10 PM for! Temps avec un trajet sécurisé et confortable vers votre destination avec Talixo road and Transport Authority ( RTA via... ( 2170107 ) fine which is using with Nol card the time to complaint as i to... En vol au-dessus de la capitale de l ’ Emirat de Dubaï t change the route otherwise there is the. New York taxi Public data set hosted by Google cloud ’ s Query... Taxi driver Kindly 9, 2015 at 12:53 PM will just spend you money and provides transportation girls... Two years to lamcy Plaza a taximeter and insisted to charge for the.. Been completed and their are no paths RTA ), revealed the figures from 2016 to 2018 nurseries and! Opportunities for over a million people in the region to earn an income passenger who needs services! Those businesses in the article 2017, i was in Philippine consulate today December 12, 2019, took... Under wripper fine resipt dubai taxi complaints wouldn ’ t care about all of those in! Me quick feedback also share your Dubai Public taxi reviews and help others can also call email. A horrible service and they said to message you get from RTA when they ’ ve your... Pal, sorry to hear about that but this is not the way taxi! The vehicle ’ s experience shook me to my core Philippine consulate today December 12, 2019 i. Make a complaint to the next bus!!!!!!!!!!!!

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